Vetting Your Government Software Provider To Ensure a Perfect Product Fit

“Our permitting & inspection software is outdated, performs poorly, and the support is nearly non-existent, but we can’t afford to replace it!”

Are these common frustrations for your agency?

Technology support costs are increasing while support quality is decreasing
Vendor services are increasingly outsourced
Little to no input on the product roadmap
Technology is slow to adapt & modernize

Find out why these are systemic issues for equity funded technology partners and how they can be easily avoided through pragmatic vendor vetting.

Topics Covered in This eBook

Pitfalls of Equity funded vendors

Why the short-term profit expectations of a publicly traded or private equity funded software vendor presents inherent obstacles for agencies seeking long-term product & service lifecycles.

CONFLICTS OF INTEREST

Are your support costs increasing while your quality of support decreases? It’s likely your solution provider has an inherent conflict of interest. We’ll show you how to recognize & mitigate this issue.

IDEAL VENDOR PROFILE

From implementation approach to technology solution, system support to operating model, this eBook shows you how to achieve the optimal fit between project needs and solution provider.