Automation of the Agency
Automation of the Agency This week, we continue our series on Reinventing Civic Services with Intelligent Automation with a look at the factors each of our award-winning government agencies prioritized to ensure winning user experiences for colleagues and citizens alike. While the long track record of award winning innovations from Douglas County, Albuquerque, and […]
Citizen Services
Citizen Services This week, we continue our series on Reinventing Civic Services with Intelligent Automation with a look at the factors each of our award-winning government agencies considered to ensure the provision of effective citizen services. Intelligent Automation of Citizen Services Given the ‘hands on’ nature of internal process work, it can often […]