Overloads inherent to multi-tenant platform negatively impact system performance resulting in frequent lag and outages.
Your POSSE Cloud solution delivers 99.9% uptime within a single-tenant environment within a dedicated single-tenant environment exclusive to each client with performance scaling and redundant load-balancing.
No direct, contactable support resource is readily available.
Each POSSE Cloud implementation is fully supported by a dedicated Service Manager and a team of skilled and knowledgeable technical staff with appropriate Microsoft Azure and Oracle certifications. Each POSSE customer has a dedicated Account Manager, and has access to our POSSE Support Desk for timely issue handling and resolution.
User interfaces of software tools are overly complex impeding user adoption and proficiency.
Navigation in POSSE PLS has been designed from the ground up with ease-of-use in mind. Intuitive navigation is ensured through POSSE PLS’s ability to limit what each user sees via security settings and user roles. The powerful and configurable security model used provides role-based management for screen access, rights, and privileges.
Your current software solution provides no discernable upgrade path.
POSSE product upgrades are provided to the Client as part of the annual POSSE Product SaaS or Annual Maintenance fee. For each new product release, Computronix Product Support will notify the Client of a coming release and provide preliminary documentation such as Version Release Notes and/or a Features Update detailing what is new and what […]
Support costs are increasing with the commensurate level of support decreasing.
Equity funded software vendors typically follow a shorter lifecycle approach to product implementation and solution support, ramping up support resources when products are first released and then scaling back available resources as products mature to maximize profit margins. A clear indication of such motivations are increasingly punitive support models designed to push clients towards self-service […]
Implementation and/or support services are outsourced to a third-party vendor.
From implementation to maintenance, to upgrade and beyond, no aspect of our service offering is outsourced to third parties. Each POSSE Cloud implementation is fully supported by a dedicated Service Manager and a team of skilled and knowledgeable technical staff with appropriate Microsoft Azure and Oracle certifications.
System fails to provide a comprehensive financial reporting tool that integrates seamlessly with government financial systems.
Financial transactions within POSSE PLS are managed by the included Common Finance capability. Common Finance enables POSSE PLS to accurately assess all fees ensuring timely collection with each fee type linked to the appropriate GL account(s). Customers can pay their fees in person or online with each payment type linked to the appropriate GL account. […]
Existing master plan review process is labor intensive relying upon inefficient manual document exchange.
Land use applications are complex, requiring extensive management of plans, documents, permits, and other related elements. POSSE PLS allows the creation of projects which link together all facets of a planning engagement (e.g., a large development project), so your planners can assess, evaluate, record, and retrieve all related information effectively. The POSSE PLS Planning module […]
Current system provides little to no integration with robust ePlans tools.
POSSE PLS provides a fully integrated electronic plan review solution. Plan review workflow is encapsulated within the overall application workflow, and the optional document markup tool for reviewers is a full-featured in-browser solution that is embedded within the POSSE PLS user interface. In addition to application fees charged at time of initial submission, the system […]
Solutions significantly customized out of necessity can become too expensive and untenable to maintain impeding the viability of the agency to achieve a sustainable lifetime ownership model.
COTS+ Solutions like our POSSE PLS Solution are the best of both worlds, providing the off-the-shelf feature maturity of a traditional COTS product with the underlying configuration flexibility of custom-built software. For all but the most complex software implementations, a COTS+ solution like POSSE PLS works elegantly to maintain cost- efficiency throughout its entire lifecycle, […]
