Key Challenges for State & Provincial Alcohol Regulators

Key Challenges for State & Provincial Alcohol Regulators The ongoing advancement of liquor control legislation and regulatory practices is a complex and multifaceted challenge influenced by a myriad of economic, political, and cultural factors. With both demographic and technology shifts working in unison to create a true sea change in the marketplace, it is now […]

Emerging Technology Gaps for Government Gambling Regulators

Emerging Technology Gaps for Government Gambling Regulators In our modern era of ever escalating technological advancement, government gambling regulators are racing to keep pace with a rapidly evolving regulatory environment. As the evolving digital environment continually redefines the resultant gambling landscape, technology gaps arise creating both emerging opportunities and potential threats for today’s regulators. To […]

The Key Reason Why Government Software Projects Succeed (or Fail)

The Key Reason Why Government Software Projects Succeed (or Fail) There’s a critical juncture in nearly every government software implementation when a project can teeter between success and failure. A successful implementation project aligns the 3 pillars of ‘people, platform, and process.’ When these foundational elements fall out of alignment, a project is put at […]

Online Gambling Regulators All-In on Location Intelligence

Online Gambling Regulators All-In on Location Intelligence Given the patchwork footprint for online gambling legality in North America, it is understandable that gaming regulators are increasingly focused on 3 key questions: Can our jurisdiction consistently detect and prevent betting from out of state/province? Are our control mechanisms sufficient to prevent fraud, money laundering, athlete wagering, […]

Beyond the Hype of ‘Digital Transformation’

Beyond the Hype of ‘Digital Transformation’ In recent years, the term digital transformation has become a common phrase to describe the modernization mandate being pursued by government agencies across North America. Originally intended to be aspirational in nature, digital transformation as a descriptor has now grown to encompass seemingly everything from customer experience design to […]

Gambling Regulators Increasingly Reliant on Integrity Monitoring

Gambling Regulators Increasingly Reliant on Integrity Monitoring The recent Jontay Porter and Shoehei Ohtani gambling investigations would seem to indicate that the taint of sports betting can tarnish the reputations of athletes of all strata’s, from those playing on the fringes to those at the very highest levels of their sport. While the Porter investigation […]

More Key Outcomes from a Successful Permitting System Modernization

More Key Outcomes from a Successful Permitting System Modernization The pressing need to transform regulatory processes to alleviate the Affordable Housing Crisis is increasingly resulting in loosely defined ‘low code’ mandates to equip rapid and widespread digital transformation. Although admirable in their ambitions, the recent increase of initiatives sacrificing definitive project deliverables in favor of […]

Escalating Fines an Early Warning Sign for Gambling Regulators

Escalating Fines an Early Warning Sign for Gambling Regulators In March of 2023, the UK Gambling Commission fined the William Hill Group (WH International Ltd.) £19.2m, the largest ever fine levied by a gambling regulator, following an investigation uncovering numerous social responsibility and anti-money laundering violations. In 2023 alone, the UK Gambling Commission collected a […]

The Key Outcomes From a Successful Permitting System Modernization

The Key Outcomes From a Successful Permitting System Modernization Accelerated by the pandemic, the movement to digitally transform government services is so universal now that those agencies pursuing rapid adoption scenarios are running the risk of the advance hype falling far short of the bottom-line results from such transformations. This is particularly true in the […]

Will AI Make Gambling Safer or More Addictive?

Will AI Make Gambling Safer or More Addictive? The rapid adoption of AI is now widespread across virtually every key industry sector including the Gaming Industry. With seemingly everyone talking about the potential gaming applications for AI, the analysis to date definitely leans towards optimism with a number of pundits concluding that AI will be […]